For OTC med-supply buyback operators
Stop winging it.
Run it like a real business.
You buy back test strips, CGMs, CPAP supplies and more — but you’re running it on texts, screenshots, and a spreadsheet. BuybackOS turns that scramble into an operation: a branded intake page sellers actually trust, instant quotes, prepaid labels, inspection logs, tracked payouts, and a compliance trail that covers you. All from your phone.
Monthly pricing · no setup fees · first submission in under an hour.
Sound familiar?
The buyback business is a good one. The way most operators run it is what’s killing the margin.
Your leads live in your text messages
A seller texts a blurry photo, you counter, they ghost — and three days later you can’t find the thread, let alone what you offered.
You’re one expired lot from a real problem
No recall check, no expiration flag. You’re trusting your eyes and hoping nothing bad ever ships to your buyer.
Payouts are a guessing game
Who did you pay, how much, and for which items? The spreadsheet says one thing, Venmo says another, and reconciling it eats your night.
You can’t see what’s actually profitable
Which products, which lead sources, which pickups make money? You’re flying blind and calling it instinct.
See it in action
The operator backend that runs it all
Every submission lands in one pipeline. Quote it, send a label, inspect on arrival, pay it out — with a compliance hold queue and a full audit trail, and not a spreadsheet in sight.
What your sellers see
A branded intake page they actually trust
Your sellers get a clean, mobile-first page under your name — snap photos, get a real offer, accept in one tap, and pick a prepaid label, a mailed kit, or local pickup. The more legitimate it looks, the more of them say yes.
- Photo-based intake, no app to install
- Instant offer with signed acceptance
- Prepaid label, shipping kit, or local pickup
- Paid by check, PayPal, Venmo, or direct deposit
Everything a buyback operation actually needs
One place for intake, quotes, shipping, inspection, payouts, and compliance — so more leads convert and nothing slips.
A page sellers actually trust
Your name, your colors, your warehouse address — not a random phone number. A professional branded intake page means more sellers say yes.
Quotes with a yes on record
Price it in seconds; the seller accepts by signed link. Every offer and acceptance is logged — no more lost threads or he-said-she-said.
Get product in the door, fast
Emailed prepaid labels, tracking, and ship-by dates in one tap. Shippo or EasyPost when you’re live, console fallback while you test.
Compliance that covers you
Automatic recall checks, expired-item flags, and a compliance hold queue — with a timestamped audit trail on every unit, every status change, every user.
Payouts you can defend
Method, amount, date, and the exact item each payout covered — matched and reconciled, not reconstructed from memory at 11pm.
Finally see what makes money
P&L, margins, product-level profit, and lead-source attribution with geographic heatmaps. Stop guessing, start scaling the parts that work.
Know exactly what’s working
Revenue, payouts, margins, product-level profit, and which lead sources actually pay off — so you double down on what works instead of running on a hunch.
Built for the phone in your pocket
Take a submission at the pickup, quote from the parking lot, inspect at the warehouse, mark it paid on the drive home — the whole flow works on a phone, no app to install. Add reps with owner, manager, warehouse, and field-rep roles so everyone sees exactly what they should, and nothing they shouldn’t.
Live and taking submissions the same day.
We get your branded microsite up, your warehouse address loaded, and your first user onboarded — no setup fees, no long build. Then the leads have somewhere real to land.
Get startedBuybackOS is software for businesses that buy and resell over-the-counter medical supplies and equipment. We are not a pharmacy, do not provide medical advice, and do not handle prescription medications or controlled substances.